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Defend what you create
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Pack contents:
If your data gets corrupted by encryption ransomware, do not perform any actions with the infected computer until you receive a reply from Doctor Web's support service regarding the recovery of your files.
What to do in the event of a virus-related computer incident
owners of valid commercial licenses for Dr.Web Security Space, Dr.Web Enterprise Security Suite (Comprehensive protection) and to Dr.Web Anti-virus service subscribers Dr.Web Premium subscription package) — provided that the following requirements were met at the moment the incident occurred.
The service is provided on a paid basis to users of other anti-viruses.
We will only send you an order payment link once we are certain that we will be able to help you. That's why we need to analyse your encrypted files first.
Doctor Web has already helped users in these countries
Disseminate leaflets about ransomware
In the educational project Anti-virus Times, we also tell users how to protect their systems against ransomware.
All issues in the column “Encrypt everything”
New issues on various aspects of IT security are published every banking day—join Anti-virus Times readers and tell all of your family members, friends, and colleagues about the project!
Encryption ransomware is a severe threat, and corrupted files can be a serious problem. But we can and must fight it. We urge you, as a victim, to go to your nearest police precinct and file a complaint that unauthorised access was gained to your computer.
© Doctor Web
2003 — 2018
Doctor Web公司是俄罗斯信息安全反病毒保护产品厂商，产品商标为Dr.Web。Dr.Web产品研发始自1992年。
天津市经济技术开发区第四大街80号软件大厦北楼112
